Quality assurance system

15 September 2022 – ORF Board of Trustees
At the request of the Director General, the Board of Trustees approved the amended Quality Assurance System in its consolidated version in accordance with §?21 (1) item?6a of the ORF Act.

25 June 2020 – ORF Board of Trustees
The Board of Trustees unanimously decided to appoint Ingrid Deltenre, former Director General of the European Broadcasting Union, as an independent expert for the Quality Assurance System for the period 2020 to 2024, in accordance with §?4a (2) of the ORF Act.

10 September 2020 – ORF Audience Council
The Audience Council unanimously adopted a recommendation on the Quality Assurance System.

17 September 2020 – ORF Board of Trustees
The Board of Trustees endorsed the Audience Council’s recommendation on the Quality Assurance System. The Director General was requested, in light of the discussion held, to develop proposals for the further development of the Quality Assurance System and to submit them to the Board of Trustees for decision. (Unanimously adopted.)

17 November 2016 – ORF Board of Trustees
The Board of Trustees unanimously approved the extension of the appointment of Prof. Dr. h.c. Markus Schächter as an expert for the Quality Assurance System for the period 2017 to 2019, in accordance with §?4a (2) of the ORF Act.

11 November 2015 – ORF Audience Council
Recommendation on the topic of diversity monitoring:
"Diversity of topics is an important quality feature of public service broadcasting. In view of the establishment of a multimedia ORF newsroom, the Audience Council recommends the implementation of qualitative and quantitative content-analytical monitoring to ensure the diversity of topics in ORF’s offerings. The results should be presented once a year to the Quality Committee."

20 November 2014 – ORF Board of Trustees
The Board of Trustees approved the amended Quality Assurance System in its consolidated version in accordance with §?21 (1) item?6a of the ORF Act.

12 June 2013 – ORF Audience Council
Recommendation: "The Audience Council recommends that, within the framework of ORF’s Quality Assurance System, management should conduct surveys to determine audience satisfaction with the fulfilment of programme mandates."

6 November 2013 – ORF Audience Council
Recommendation: "The ORF Audience Council should be informed at least once a year by the Director General, in the Quality Committee of the Audience Council, about the specific quality assurance measures taken in the interest of the audience on the basis of the results of the previous year’s Quality Assurance System."

15 November 2012 – ORF Board of Trustees
The Board of Trustees unanimously decided to appoint former ZDF Director General Markus Schächter as an independent expert to assess the overall performance of the Quality Assurance System for the period 2012 to 2016, in accordance with §?4a (2) of the ORF Act.

3 March 2011 – ORF Board of Trustees
The Board of Trustees approved the extension of the appointment of Prof. Dr. Günter Struve as an expert for the Quality Assurance System for 2010 and the following year 2011, in accordance with §?4a (2) of the ORF Act.

10 May 2011 – ORF Audience Council
The Audience Council took note of ORF’s Quality Assurance System in a positive manner.
Resolution: "The ORF Audience Council calls on management to include, in the ORF representative survey conducted within the framework of the Quality Assurance System, questions to the audience regarding satisfaction with the objectivity of ORF reporting, considering programme categories, programme offerings and programme profiles. The results should be used, among other things, for the evaluation of quality profiles, particularly in the field of information programming."

12 May 2011 – ORF Board of Trustees
The Board of Trustees approved the Quality Assurance System in accordance with §?21 (1) item?6a of the ORF Act.